TEN COMMITMENTS FOR EXCELLENT SERVICE

1. Be on time.                                              6. Do more than is expected.     
2. Keep our promises.                                  7. Be knowledgeable, yet humble.
3. Be honest and fair to all.                           8. Always strive for excellence
4. Have a positive attitude.                            9. Write clear and concise reports
5. Respect those who refer us.                    10. Give quality information, not opinions

 

---

 

 Follow the inspectors as they do a typical detailed home inspection....

Gene Walshaw is Owner and Founder of Best Choice Inspections. While attending and graduating from the University of Tennessee Knoxville, he started working at a local lumber yard in 1976. Gene became interim Assistant Manager and later was a Sales & Territory Manager for two building material distributors. In 1986 he bought a ServiceMaster franchise and specialized in renovating homes damaged by fire, water, mold, and storms. In 2002 years he officially started Best Choice Inspections. With vast experience in residential and light commercial repairs, Gene has a huge edge in performing home inspections, mold investigations, and other specialty inspections. He has been married for 29 years to his wife Jayne. He currently serves as President of the Home Inspectors of Tennessee Association, is a member of Corryton Baptist Church, has been a Gideon since 2002, and holds multiple Certifications from numerous home inspection and IAQ educational organizations. 

 

A HITA inspector shall state the conditions of an Electrical System as they exist.

"Your safety is my most important priority!"

A HITA inspector shall state conditions of visible plumbing  pipes, valves, joints, fasteners, and other accessories that exist.

"Most home inspectors do not check your water supply pressure. High water pressure is the number one cause of insurance claims for water damage!"

Leslie Deaver is Office Manager at Best Choice Inspections. She holds a Certification from the University of Tennessee as a Mold Inspector. Leslie also assists Gene when needed during home and mold inspections. She has a strong background in customer service, office management, and inventory management. Leslie is married to Rick and they have 5 children. When our clients contact us, Leslie is their go-to person! 

 

A HITA inspector shall examine the condition of floors, walls, and ceilings.

"My clients tell me I am the most thorough home inspector they have ever hired. Attention to details guarantees a great inspection."

A HITA inspector must state the conditions of the roof and all components thereof that exist.

"The U.S.A. is one of the few industrialized countries in the world installing "temporary" roofs on homes. The average roof in America lasts less than 20 years. I concentrate heavily on this structural component."

A HITA inspector should examine foundations, walls, piers, pillars, supports, beams, etc.

"East Tennessee soil is mostly 'expansive clay.' A skilled home inspector can determine if a foundation crack is a minor or major concern and then make appropriate recommendations." 

 

 

 

 

A HITA inspector must examine a representative number of exterior doors and windows.

"Dave finds many 'French' doors with hidden rot due to poor weatherproofing techniques. Also, improper hinge screw sizes often lead to future sagging. "

Dave Shipe is both a Tennessee licensed Home Inspector and a TN Licensed Electrician. He currently owns A & A Property Inspections. Dave and Gene have worked together assisting each other in performing home inspections since 2006. Dave also has many years of experience in the residential and commercial construction industries. He is a former Marine and has been married to Diane for many long, happy years. Dave’s knowledge and experience is highly valuable when performing home inspections.  

 

HITA inspector must examine the coverings of exterior walls.

 "Water can penetrate through a crack as small as 1/100th of an inch. The longevity of a house depends heavily on its ability to resist water intrusion."

 

A HITA home inspector shall examine the conditions of the heating/cooling systems as they exist.

"As a former fire damage restoration contractor I restored hundreds of homes injured from fires caused by faulty heating systems. This experience has been invaluable for inspecting furnaces, heat pumps, and other heat sources."

A HITA home inspector shall examine a representative number of outlets and switches.

 Leslie tests an outlet to find a bad GFCI.

"Many times we go beyond the minimum standards that home inspectors use to examine a home. We have thousands of dollars invested in state-of-the-art equipment to locate potential hidden defects."